Vymo's Nudge 2024: Redefining the Future of India's Financial Landscape

by  EVENTFAQS Bureau Industry Watch | July 9, 2024 | News

Vymo Nudge

Vymo recently concluded its much-anticipated event, Nudge, at the prestigious Taj Lands End in Mumbai, gathering over 300 industry leaders, experts, and visionaries from the banking and insurance sectors in India. Themed ‘Change is here’, Nudge highlighted the transformative innovations shaping the future of India's financial landscape.

The event featured an impressive lineup of eminent speakers including Saugata Bhattacharya, former Chief Economist at Axis Bank; Kamlesh Rao, MD & CEO of ABSLI; Ramesh Lakshminarayanan, CIO at HDFC; Yamini Bhat, CEO, Vymo and Venkat Malladi, CTO of Vymo. These thought leaders shared their visions and insights on the digital transformation journey that is redefining the financial sector. The event was hosted by the renowned journalist Avanne Dubash.

Nudge hosted panel discussions featuring senior leaders from banks, NBFCs and insurance organizations. The panel with banking leaders delved into personalizing the bank around the customer and   explored the integration of AI and omni-channel strategies to meet evolving customer expectations. Insurance leaders from across the landscape discussed the future of insurance distribution, the role of AI in enhancing customer experience and operational efficiency in the next panel. The panel featuring CIOs addressed the ROI of adopting new technologies, advocating for a balance between in-house solutions and leveraging SaaS products.

Yamini Bhat, CEO, Vymo said, “The idea of Vymo started with a simple sketch on a napkin and we are now a 450-strong team serving 400,000 users across nine countries. Ten years ago, adopting the cloud or looking beyond CRM for sales productivity was a novel idea, but now it has become a norm. As customer expectations evolve, financial institutions must rethink and re-architect their tech stack to meet these new needs and aspirations. This is the iPhone moment for our industry. The theme of ‘Nudge’ is inspired by Mahatma Gandhi’s philosophy of gentle guidance towards significant goals and it is also our way of learning from our customers.”

Venkat Malladi, CTO, Vymo said, “Vymo’s journey so far has been marked by strategic advancements aimed at optimizing the BFSI tech stack for the future. Our latest innovations, including OnboardIQ and EngageIQ, are designed to enhance recruitment, training, performance management, and customer engagement. These tools represent our commitment to driving transformation and efficiency in sales and relationship management within the BFSI sector."