Things 5 Star Hotels Do That Annoy Event Planners

Industry Watch | December 12, 2017 | News

Five-star hotels are the most sought-after spaces for the wedding and corporate events. But as we expect the venues offered by these plush properties to be the best, are they actually giving us all the facilities we require for a flawless execution of events? We spoke to top event planners and asked the things which annoy them about five-star hotels, and some of pointers mentioned might surprise you! Check out what the planners had to say below – 
 

1) NO Wire Maintenance?

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No wire trays or sections are provided to maintain the look of the space because of which the décor doesn’t look neat, and it also increases the chances of any mishap. 
 

2) No Rigging/ Suspension Points

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Many five star hotels do not provide rigging or suspension points, which doesn’t offer a smooth set up of event décor and technological enhancement!
 

3) Entering the Hotel is a Task

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According to a few event planners, getting the event planning material to the venue from the hotel’s gate is a very difficult task! 
 

4) Where Should We Store the Equipment? 

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In five star hotels abroad, there are storerooms that are accessible to the event planners to smoothly complete their job. The lack of storerooms in Indian five-star hotels creates a lot of difficulty for the event planners to proceed with their work. 
 

5) Do You Really Care About Hygiene? 

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According to one event planner, five-star hotels usually do not offer washrooms to the labourers working for the event, which is very unhygienic and a basic necessity that must be provided by every venue. 

 

6) Playing Monopoly!!!

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Another point that annoys event planners is the monopoly of service providers for five-star hotels. You cannot bring different decorators and caterers if the client wants something different! 

 

7) Directly Reaching Out to the Client

 

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Another event planner complains, “A few five-star hotels talk to the client directly as well as the agents and negotiate separately, which creates a lot of confusion and wastes the time of all the three parties involved.” 
 

8) What IS 5 STAR SERVICE AGAIN??

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Every five-star hotel has a menu, which is standardised. One event planner believes that if we go to five-star hotels for state of the art services, why are we being served a standard menu? Which means why can’t five-star hotels offer customised services? 
 

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Here's what event planners feel hotels can do to improve for the better!

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